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Sådan bruger du BALA-modellen til samtalestyring i service og salg

af Steffen Ekelund | Bedre kundeservice

Sådan bruger du BALA-modellen til samtalestyring i service og salg BALA er en service- og salgsmodel til samtalestyring BALA er et effektivt styringsværktøj, som du kan bruge, når du snakker med dine kunder i telefonen og andre steder. Du kan både bruge BALA til salg...

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